Frequently Asked Questions

Q. How long does delivery usually take?
A. It will take between 2 and 10 days from your artwork approval for your order to be ready for despatch.

Q. How will my parcel be packed?
A. It will be packed safely and securely in sturdy cardboard cartonsfor large orders and bubble wrap for small parcels.

Q. How much will I be charged for delivery?
A. Our freight charges depend on order size and weight. Please contact us for a delivery quote for your order.

Q. What form of payment do we accept?
A. We accept all major credit cards such as Visa, Master Card & Amex. We also accept direct debit into our bank account – please contact us for details 07 5449 8066 and cheque payment – please write your full name, address, telephone numbers and signature on the back of the cheque. The cheque must clear before we can dispatch order.

Q. How will my order be delivered?
A. Your order will be delivered to your door mainly using Star Track Express.

Q. What currency is used?
A. All transactions are completed in Australian Dollars.

Q. Where does Laguna Signage Solutions trade?
A. We only trade within Australian borders.

Q. Have you got export restrictions?
A. We do not deliver outside of Australian borders.